FAQ

Frequent

Questions

Faq

Most frequent questions and answers

Min / max numbers

Our wedding packages are based on 90 guests, with the venue able to accommodate up to 140 seated guests for a reception. For larger guest numbers, a marquee may be required.

We also welcome intimate weddings and are happy to discuss tailored options for smaller celebrations. If you’re planning a wedding with fewer than 90 guests, please contact us to explore flexible packages that suit your needs.

Venue Hire Timings

The latest our beverage packages can run is until 11:30 PM, ensuring the premises are completely vacated by midnight.

Special Dietary Requirements

We are happy to cater for the special dietary requirements in your group.

Viewing & Planning Meetings

Sprout Catering manages all viewings, bookings, wedding planning, and on-the-day coordination to ensure a seamless experience from start to finish. To arrange a viewing or discuss your wedding plans, please email us at cateringtocal@outlook.com.

Floor Plans

We will provide you with a floor plan to suit your set up requirements. Your guests seating list for place cards should be sorted with the first person closest to the bride & groom, then around the table clockwise.

Access

We allow access prior to your wedding the day before on a case to case basis. On most occasions, the morning of your wedding will be when set up takes place. Times for all suppliers must be approved with Sprout Catering beforehand.

Booking Confirmation

Before confirmation, the booking form, T&Cs Deposit of $4000.00 The deposit can be paid in four $1000.00 instalments.

Confirming Menu And schedule of your wedding day

For your convenience, we offer onsite meetings at Tocal Homestead as well as planning consultations at our Newcastle office, ensuring a seamless and well-coordinated experience.

An event form detailing menu selections, timings, and setup requirements must be submitted to your event coordinator three months prior to your wedding date. To finalize the finer details, we will schedule an in-person meeting 6–8 weeks before your event.

Confirmed final numbers

You will receive an invoice for anticipated numbers once the menus are confirmed at three months out. We will revise the invoice for confirmed final numbers 4 weeks prior to your event. Should numbers increase, please notify us ASAP for adjustment. Numbers cannot reduce after the 4 week confirmation.

Payment of Account

FInal invoice is issued 2 weeks prior to your event. The invoice must be paid in full two weeks prior to your event date. A 2% surcharge applies for credit payments. No payments are to be made until the final invoice has been issued.

Responsible Service of Alcohol

The Sprout Hospitality Group adheres to all laws according to the Liquor Act and provides safe and pleasant environment for all patrons. Our staff have a responsibility to ensure the supply and sale of liquor to guests is done according to these laws. Please do not take offence if a guest is asked to slow it down or cut off – it is not a personal decision but a professional one.

Beverages on Consumption

For Pre Dinner Only or  consumption of spirits. Should beverages on consumption be served during your event, an account for the beverages will be charged to your nominated credit card at the completion of the event, unless other arrangements have been made. We will provide you with a pre-authorisation form to facilitate this payment.

Please note

Every effort is made to ensure that the items you have selected remain the same. However from time to time due to seasonal changes, some adjustments may be necessary. We will notify you of any changes you your menu or beverage selection.

For other questions please don’t hesitate to contact our friendly team.